TELEHOUSE BRAND

• Vision

  Since our establishment in 2010, we aim to become the leading Data Center infrastructure provider in Vietnam that meets strict global standards. Therefore, we are committed to providing timely, modern, and highly reliable solutions alongside customers so that together we can reach out to a more developed and modern world.

• Mission

  Our mission is to deliver the highest level of customer services and offer unsurpassed reliability and to continually invest in our global datacenters and provide solutions that enable our customers to grow their businesses.

• Customers Satisfaction

  At Telehouse and KDDl group, Customer satisfaction is the guiding principle for every thought and behind every action of everyone from our executive management to the newest employee. It derives from our understanding that successful business begins by exerting the utmost effort for the benefit of our customers and carefully forging enduring relationships of trust with each user.
  In order to maximize user satisfaction, we not only strive to improve our service at all points of contact with our users, but also consider all work undertaken anywhere in our group as factors that contribute to how customers evaluate our products and services. We review all processes through the eyes of our customers, and we constantly endeavor to raise the level of satisfaction not only for users, but all stakeholders.

  This is the mission undertaken by every individual of the KDDI Group, and the basic conditions required of all.

• Corporate Social Responsibility

  TELEHOUSE as KDDI group member recognizes its social responsibility as a telecommunications company that provides part of the social infrastructure. Accordingly, we contribute to the realization of a bountiful communications-oriented society through the provision of stable communications services and by addressing the issues that society faces.

  KDDI pursues initiatives to fulfill its social mission as a telecommunications company that provides social infrastructure by delivering stable services in a host of situations, and addresses issues of high societal importance by communicating in various ways with all its stakeholders, including customers, shareholders, business partners, and local communities. By putting the code of conduct that is clearly outlined in the KDDI Philosophy firmly into practice, we will contribute to the development of a safe, secure, and sustainable society. This is KDDI’s perspective on corporate social responsibility (CSR).